23RD WONCA Europe Conference

Michael Kidd AM

Past President of the World Organization of Family Doctors (WONCA),
Professor and Chair of the Department of Family
and Community Medicine, University of Toronto.


Family Medicine: Quality, Efficiency and Equity – how well are we doing, and what does this have to do with dragons?

The focus of this conference is on quality, efficiency and equity in family medicine, but the mascot for this conference is a dragon! You might be wondering, what do dragons have to do with quality measures in family medicine? Michael Kidd will attempt to unravel this for you. Quality, efficiency and equity are three of the features that any well-functioning, people-centred, and socially accountable health system or service should seek to address. As family doctors we are committed to providing high quality health care and to ensuring that our services are as efficient and equitable as possible. I am sure none of us wakes up in the morning and thinks, how can I deliver a low quality, inefficient, inequitable service today to my patients. Yet, how do we know if we are providing good health services to our individual patients and our communities? How do we know if our services are meeting the most significant health care needs of the members of our patient population? How do we ensure that the most vulnerable members of our community are not missing out on health care? Former World Health Organization Director General, Margaret Chan, says “What gets measured, gets done.” So can we measure quality, efficiency and equity in family medicine? And, if we do so, how do we know if we are measuring the right things? And, given the diversity of primary care services around the world, can we compare performance within and between countries? Drawing on experiences in many countries, and with the support and advice of some famous dragons, Michael will take you around the world to explore how our colleagues are tackling the challenges of quality, efficiency and equity, to see if we can find some answers about how each of us can deliver high quality, efficient and equitable health care to all our patients.


Michael Kidd is an Australian family doctor, primary care researcher and medical educator. Michael is a past President of the Royal Australian College of General Practitioners, and the immediate past President of the World Organization of Family Doctors (WONCA). He is the current Professor and Chair of Family and Community Medicine at the University of Toronto in Canada, one of the largest academic departments of family medicine in the world. He is also Professorial Fellow with the Murdoch Childrens Research Institute at the Royal Children's Hospital in Melbourne, and Honorary Professor of Global Primary Care with the Southgate Institute for Health, Society and Equity at Flinders University in Australia.


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